API Codes
Check the list of HTTP and API codes returned by the Reconciliaton API
Merchants API codes
HTTP codes
Code | Description | Action |
200 | Ok | The request was successful |
301 | Moved Permanently | Make sure you are sending the request over HTTPS |
400 | Bad Request | Make sure the syntax of the request is correct |
401 | Unauthorized | The token is expired or incorrect |
403 | Forbidden | Your IP may not be whitelisted or you are not allowed to use this API |
405 | Method Not Allowed | The request HTTP method you are using is incorrect |
412 | Precondition Failed | Make sure you are sending the right credentials, that your account is active, or that it was configured for Merchants API usage. It will be shown in case of incorrect parameters as well |
500 | Internal Server Error | Make sure the content type of the request is the correct and that the syntax of the request is also correct |
Error codes
Code | Description | Action |
11 | You have typed wrong credentials, or the user is either locked or inactive | Make sure you are using the right credentials. Also check with one of your admin user accounts if the account is active |
17 | Date | Make sure the FROM field in the GET request is smaller than the TO field |
19 | Provided ISO country XX is not valid | Provide a valid country code |
26 | Access denied. The user has insufficient privileges | Make sure your API user account is not configured as administrator and that you have the required capabilities configured to hit the endpoint (go to Accounts -> Users) |
83 | You are not permitted to log in from this location, please contact your account administrator | The IP you are using has to be whitelisted. Please see Whitelisting IPs |
96 | The user type is incorrect | The user account is not configured for usage with the Merchants API. Please see Configuration and reach out to integration@d24.com |
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