API Codes

Check the list of HTTP and API codes returned by the Reconciliaton API

Merchants API codes

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HTTP codes

Code

Description

Action

200

Ok

The request was successful

301

Moved Permanently

Make sure you are sending the request over HTTPS

400

Bad Request

Make sure the syntax of the request is correct

401

Unauthorized

The token is expired or incorrect

403

Forbidden

Your IP may not be whitelisted or you are not allowed to use this API

405

Method Not Allowed

The request HTTP method you are using is incorrect

412

Precondition Failed

Make sure you are sending the right credentials, that your account is active, or that it was configured for Merchants API usage. It will be shown in case of incorrect parameters as well

500

Internal Server Error

Make sure the content type of the request is the correct and that the syntax of the request is also correct

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Error codes

Code

Description

Action

11

You have typed wrong credentials, or the user is either locked or inactive

Make sure you are using the right credentials. Also check with one of your admin user accounts if the account is active

17

Date from must be before date to

Make sure the FROM field in the GET request is smaller than the TO field

19

Provided ISO country XX is not valid

​Provide a valid country code

26

Access denied. The user has insufficient privileges

Make sure your API user account is not configured as administrator and that you have the required capabilities configured to hit the endpoint (go to Accounts -> Users)

83

You are not permitted to log in from this location, please contact your account administrator

The IP you are using has to be whitelisted. Please see Whitelisting IPs

96

The user type is incorrect

The user account is not configured for usage with the Merchants API. Please see Configuration and reach out to integration@d24.com

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