API Codes

Check the list of HTTP and API codes returned by the Reconciliaton API

Merchants API codes

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HTTP codes

Code	Description	Action
200	Ok	The request was successful
301	Moved Permanently	Make sure you are sending the request over HTTPS
400	Bad Request	Make sure the syntax of the request is correct
401	Unauthorized	The token is expired or incorrect
403	Forbidden	Your IP may not be whitelisted or you are not allowed to use this API
405	Method Not Allowed	The request HTTP method you are using is incorrect
412	Precondition Failed	Make sure you are sending the right credentials, that your account is active, or that it was configured for Merchants API usage. It will be shown in case of incorrect parameters as well
500	Internal Server Error	Make sure the content type of the request is the correct and that the syntax of the request is also correct

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Error codes

Code	Description	Action
11	You have typed wrong credentials, or the user is either locked or inactive	Make sure you are using the right credentials. Also check with one of your admin user accounts if the account is active
17	Date from must be before date to	Make sure the FROM field in the GET request is smaller than the TO field
19	Provided ISO country XX is not valid	​Provide a valid country code
26	Access denied. The user has insufficient privileges	Make sure your API user account is not configured as administrator and that you have the required capabilities configured to hit the endpoint (go to Accounts -> Users)
83	You are not permitted to log in from this location, please contact your account administrator	The IP you are using has to be whitelisted. Please see Whitelisting IPs
96	The user type is incorrect	The user account is not configured for usage with the Merchants API. Please see Configuration and reach out to [email protected]