API Codes

Refunds Status Codes

Status	Description
	The refund is created and is pending to be processed. It can still be cancelled.
	The refund is pending for you to provide more information. It can still be cancelled.
	The refund has been sent to the bank for processing. It can't be cancelled anymore.
	The refund has been manually cancelled. Final status.
	The refund has been rejected by the bank. Final status.
	The refund has been completed. Final status.

Use the Refund status endpoint to retrieve the status of a refund.

---

Refund API Error Codes

API Code	HTTP Code	Type	Message	Description
800	400	REFUND_NOT_ENABLED	Refund is not enabled	Your Merchant account doesn't have the refund capability enabled. Check with your Account Manager
801	400	DEPOSIT_NOT_COMPLETED	Refund cannot be applied since deposit is not in status completed	The refunds can only be applied over COMPLETED deposits
802	400	INVALID_AMOUNT_TO_REFUND	Amount to refund not valid	The amount to refund is not valid. Check if the amount is negative or bigger than the deposit itself.
803	400	INSUFFICIENT_FUNDS	Insufficient funds	Your Merchant account doesn't have enough funds to cover for the refund amount
804	400	MISSING_BANK_ACCOUNT	Missing bank account information	The bank account information is missing
805	400	ERROR_IN_REFUND	Error, the refund was not processed. {details}	The refund could not be completed. Flag it for review on our Merchant Panel for further information